Privacy Policy
Last updated: 10/9/2026
1. Information We Collect
We collect personal information that you voluntarily provide through our service request form or contact interactions. This includes your full name, phone number, email address, service address, problem description, photos of electrical issues, and language preference.
2. How We Use Your Information
Your information is used solely to respond to your service inquiries, schedule diagnostic visits, communicate regarding appointments, and perform requested electrical repairs.
3. Referrals to Trusted Electricians
If your requested project falls outside Romi Electric's minor work scope (such as panel upgrades or EV charger installations requiring contractor permits), Romi Electric will refer you to a trusted electrician. We will only share your contact information with them if you explicitly check the referral consent option on our request form.
4. SMS Consent Privacy
Your mobile phone number and SMS opt-in consent are never shared, rented, or sold to third parties or affiliates for marketing purposes under any circumstances. Text messaging messaging frequency varies based on appointment updates.
5. Data Deletion Requests
You have the right to request deletion of your personal data at any time. Please contact us via email at info@romielectric.com to submit a deletion request.